FREQUENTLY ASKED QUESTIONS

Clarify the key questions before selecting a model.

These answers come from current formal product data. Unlisted configurations are not treated as confirmed facts.

Quels biscuits la machine peut-elle former ?

Une matière sèche, meuble et non collante à l’entrée. Elle forme des bases simples non fourrées.

Quelles limites de dimensions ?

Diamètre, longueur et largeur maximales strictement supérieurs à 30 mm et inférieurs à 130 mm ; épaisseur 3–15 mm.

Un moule est-il inclus ?

Un rouleau personnalisé selon motif, dimensions, épaisseur et logo confirmés.

La machine cuit-elle ?

Non. Elle forme uniquement et nous ne fournissons pas de four.

La capacité est-elle fixe ?

Non. C’est un maximum de référence dépendant du produit et de la recette.

Quelle tension ?

220 V monophasé ou 380 V triphasé ; 50/60 Hz et 415 V triphasé compatibles.

Does the machine require reassembly after delivery?

No. It is shipped assembled and adjusted. Remove the packing and connect the confirmed power supply.

How is the machine packed?

Each machine uses one fumigation-free export wooden case. See the model page for case dimensions, shipping weight and volume.

Do you provide a complete biscuit recipe?

No. We provide operating guidance and test videos; the buyer adjusts the final recipe to local ingredients and target product.

Can it make sandwich biscuits?

It can form the two plain unfilled pieces separately, but cannot add filling or assemble them.

What warranty and support are provided?

A 12-month quality warranty starts when the buyer receives the machine, with long-term remote technical support.

Are machine prices and freight public?

No. Send the model, product, destination and requirements so the quotation and suitable shipping basis can be confirmed.

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